Last Updated: June 2026
Welcome to Fayrouz Elgendy Audios. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile application, and educational services.
Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Account login information
- Course enrollment details
- Learning progress and activity
- Device information
- App usage analytics
- Audio recordings submitted for pronunciation evaluation (if applicable)
How We Use Your Information
We use the collected information to:
- Provide access to courses, books, and audio content
- Manage user accounts
- Process registrations and purchases
- Improve our educational services
- Respond to customer support requests
- Send important service-related notifications
- Analyze platform performance and user experience
- Provide pronunciation assessment and learning recommendations
Data Sharing
We do not sell, rent, or trade your personal information.
We may share information only with:
- Payment processing providers
- Cloud hosting providers
- Analytics providers
- Service providers required to operate our platform
- Authorities when required by applicable law
Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Children’s Privacy
Our services may be used by students and children under parental supervision. Parents or guardians are responsible for monitoring the child’s use of our services.
Cookies and Analytics
We may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Measure service performance
Users may disable cookies through their browser settings.
Third-Party Services
Our website and application may use third-party services such as:
- Google Analytics
- Google Play Services
- Payment gateways
- Cloud storage services
These services may collect information according to their own privacy policies.
User Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your account and personal data
- Withdraw consent where applicable
Requests can be submitted using the contact information below.
Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Website: Fayrouz Elgendy Audios